Frequently Asked Questions
Answers to common questions. Can't find yours? Open a ticket.
Account
Click "Open account", provide your name, email, phone and country, choose a strong password and accept the terms. You can start immediately and complete KYC before your first withdrawal.
Go to Dashboard → Security · 2FA, scan the QR code with Google Authenticator (or any TOTP app), and enter a 6-digit code. Save the backup codes safely.
Use the "Forgot password" link on the sign-in page. A reset link is emailed to your address.
Deposits
Automatic crypto (NOWPayments) and manual crypto wallets by default. Other methods (bank wire, SEPA, PayPal, card, Cash App) can be enabled by our team on request via a support ticket.
Automatic crypto: after the required number of confirmations. Manual: after a member of our team verifies the transaction.
General
A digital investment platform offering themed strategies. You deposit funds, allocate to a plan, and earn daily payouts.
No. Tesla Invest is an independent platform. The name is used thematically and has no affiliation with Tesla, Inc.
Most countries are supported. Sanctioned jurisdictions are excluded per our AML policy.
Investments
No. Returns are targeted and can vary. Investing involves risk. Read our Risk Disclosure.
Yes. You can hold as many concurrent plans as your available balance allows.
Referrals
Every user has a unique referral code. When someone you refer makes their first deposit, you earn a commission (rate configurable by the platform admin, typically 5% level-1 and 2% level-2).
Security
We log the IP address, device, phone on file and reason. If we detect repeated failed attempts we temporarily rate-limit sign-ins from that IP and notify the account holder.
Passwords are hashed (bcrypt), sessions are cookie-based with CSRF protection, and 2FA is available. See our Privacy Policy.
Withdrawals
Withdrawals are reviewed within 24 hours on business days and paid within 48 hours.
Yes. KYC is required before your first withdrawal, and for any deposit or withdrawal above our AML threshold.